Frequent Asked Questions

Do I need a referral?

Yes. Specialist consultation and treatments require a referral from a GP or another specialist.

 

Please send your referral to us via post, email to info@qespecialistcentre.com.au or fax to 08 8243 2766  prior your first consultation.

 

Most GP practices will have an electronic system of sending referrals - please ask your GP if they can do so -  it is the preferred and quickest way of referrals being sent.

 

 

Where can I park?

Plenty of free parking is available at the QE Specialist Centre. The yellow boom gate lifts up automatically. You will be provided with a token to exit the car park.

 

Occasionally the parking is full – if that is the case you can park in the Multi-Deck Car Park of the Queen Elizabeth Hospital on the other side of the road. The first 2h are free.

 

What do I need to bring?

For initial consultations please arrive at least 15 minutes early.

  • Referral letter (if not provided already)
  • Medicare card or any concession cards
  • Private Health Insurance card or policy details
  • Any test results, reports or scans that may be relevant

 


How much will it cost?

We charge a gap for our consultations, Endoscopies, Colonoscopies and for Bariatric Surgery (Weight Loss Surgery). For most other inpatient procedures, our surgeons do not charge an out of pocket expense.

 

Whilst we do not charge a gap for all procedures you should check with your insurer that your policy is current and financial, and no waiting periods or exclusions apply.

 

Prior to any surgery you will receive an informed financial consent sheet. The sheet includes the item number for your treatment. You should inquire with your insurer to find out how much they will pay toward the treatment.

 

Services provided by other doctors such as the anaesthetist or assistants as well as costs associated with your stay in the hospital or day surgery unit, such as accommodation, pharmacy, physiotherapy or other allied health services may incur a gap and you will need to discuss the fees with those providers.

 

 

Where will my surgery be performed?

We currently perform surgeries at Western Hospital and Ashford Hospital.

If a surgical procedure is recommended your surgeon will discuss with you the possible date and location of the needed procedure.

 

 

What If I do not have Hospital Cover?

If you do not have private health insurance you will be responsible for meeting any costs incurred during your hospital stay that are not covered by Medicare.

 

This includes not only our fees and the assistant fees but also services provided by other doctors such as the anaesthetist.  There are costs associated with your stay in the hospital, such as accommodation, pharmacy, physiotherapy or other allied health services. You also have to cover costs of medicines, drug administration and related costs that may be incurred for certain treatments (e.g. chemotherapy or other medications for cancer), particularly for ongoing treatment that extend over a long period of time.

 

As with any medical procedure, if unforeseen circumstances arise during the procedure, it may be necessary to arrange additional medical services. If this happens there may be additional costs to you that are not covered by any estimates provided to you.

 

 

What types of bariatric surgery do you offer?

Our surgeons are experts in performing Laparoscopic Roux en Y Gastric bypass , Single anastomosis gastric bypass and Laparoscopic Sleeve gastrectomy. Occasionally other types of surgery my be indicated – this will be discussed by the surgeon at your appointment.

 

If surgery is indicated, our surgeons will discuss  all options of weight loss surgery and the benefits and potential complications of these procedures.